1. Introduction
1.1. HypeX Digital is committed to maintaining the highest ethical standards in all its operations. Protecting our clients, employees, and stakeholders from fraudulent activities is paramount. This Anti-Fraudulent Representation Policy is a testament to our commitment to safeguarding the HypeX Digital brand and reputation against unauthorised use or misrepresentation.
1.2. This policy reflects our dedication to transparency, integrity, and accountability while guiding employees, partners, clients, and the public to prevent and address fraudulent activities.
2. Purpose
- To communicate HypeX Digital’s zero-tolerance stance on fraud and misrepresentation.
- To outline procedures for identifying, addressing, and reporting instances of fraudulent use of HypeX Digital’s name.
- To educate stakeholders about recognizing fraudulent activities and protecting themselves.
3. Scope
3.1. This policy applies to all HypeX Digital employees, partners, clients, and external entities or individuals engaging in unauthorized use of the HypeX Digital name or brand.
3.2. Fraudulent activities under this policy include,
- Misrepresentation of HypeX Digital in financial schemes or offers.
- Use of HypeX Digital branding or name without authorization.
- Any form of scam or deceptive activity claiming affiliation with HypeX Digital.
4. Key Definitions
4.1. Fraudulent Representation: Falsely claiming association with HypeX Digital to deceive others into financial transactions or other actions.
4.2. Scammer: An individual or entity engaging in fraudulent activities using HypeX Digital’s name, brand, or reputation.
5. Preventative Measures
5.1. Public Awareness: HypeX Digital will actively communicate with clients and the public to raise awareness of potential scams through,
- Website notifications.
- Social media campaigns.
- Regular updates and guides on identifying fraudulent activities.
5.2. Official Communication Channels: All communications from HypeX Digital will originate from our official channels, listed on our website. We will refrain from engaging in unauthorised platforms to conduct business.
5.3. Brand Protection: Legal measures will be taken to prevent and respond to the unauthorized use of HypeX Digital’s name or branding.
6. Reporting Mechanisms
6.1. Internal Reporting: Employees must immediately report any suspicious activity or claims of unauthorised use of the HypeX Digital name.
6.2. Public Reporting: Clients or the public encountering fraudulent activities should report to us via:
- Official email: Email
- Hotline: +94 113 487 300
- Website contact form: Click Here
7. Response and Enforcement
7.1. HypeX Digital will,
- Investigate reported fraudulent activities promptly.
- Work with authorities to address scams and hold perpetrators accountable.
- Take legal action against individuals or entities engaging in fraudulent activities.
7.2. Communication: HypeX Digital will inform the public and provide safety guidelines upon confirming fraudulent activity.
8. Protecting Clients and Stakeholders
HypeX Digital is committed to protecting its clients and stakeholders by,
- Providing educational resources on identifying scams.
- Offering guidance on safeguarding against unauthorized requests.
9. Roles and Responsibilities
- Management: Ensure this policy’s implementation, provide training, and oversee incident responses.
- Employees: Adhere to the policy, report incidents, and act ethically.
- Clients/Public: Verify communications with HypeX Digital and report any suspicious activities.
10. Training and Monitoring
All employees will receive regular training to identify and address fraudulent activities. The policy’s effectiveness will be monitored and reviewed periodically.
11. Incident Awareness
Misuse of HypeX Digital’s Name (2024)
11.1 Background of the Incident
HypeX Digital has recently (November 2024) become aware of fraudulent activities in which scammers misrepresent themselves as part of our organisation. These individuals exploit our name and reputation to deceive the public, claiming to offer investment schemes, trading opportunities, or other unauthorised services. Victims are often contacted through unofficial channels through WhatsApp and Telegram platforms and asked for financial commitments under the guise of affiliation with HypeX Digital.
11.2 Our Stance
HypeX Digital strongly condemns these fraudulent activities and reiterates that we are not involved in such schemes. As a professional digital marketing agency, we specialise in digital marketing, web design, SEO, and related services. We do not offer investment opportunities, trading services, or other financial schemes.
11.3 How the Scams Work
Scammers typically,
- Use unauthorized names like “HypeX Marketing” or similar variations to impersonate us.
- Promise high returns or cashback for tasks such as subscribing to YouTube channels or completing assignments.
- Demand upfront payments or personal information for alleged benefits or opportunities.
12.4 What to Do if Contacted by Scammers
If you are contacted by someone claiming to represent HypeX Digital for any service outside of our core offerings,
- Do not engage with or provide any personal or financial information.
- Verify the authenticity of the communication by contacting us directly through our official channels listed on our website.
- Report the incident to the relevant authorities or our support team immediately.
11.5 Steps Taken by HypeX Digital
HypeX Digital has implemented the following measures to address this issue,
- Public Awareness: Notifications on our website to inform the public about these scams.
- Legal Action: Collaboration with authorities to investigate and penalize individuals or groups involved in these fraudulent activities.
- Brand Monitoring: Strengthening brand protection through active monitoring of misuse of our name and reputation.
11.6 Our Commitment to Transparency
HypeX Digital is committed to ensuring transparency and maintaining trust with our clients, partners, and the public. By sharing information about this incident, we aim to educate our stakeholders and empower them to recognize and avoid similar scams.
Remember: Any communication from HypeX Digital will always originate from our official channels. If you have any questions, please get in touch with us directly for verification.
12. Conclusion
HypeX Digital remains committed to ethical practices and protecting its reputation from misuse.
We urge everyone to stay vigilant and report any suspicious activity promptly. If you notice any suspicious activity on social media, please inform us and the authorities immediately after checking with HypeX Digital.
