How To Get The Best CRM For You?

To grow your business, you must understand and interact with your customers throughout the customer life cycle. 

Customer relationship management, or CRM, makes it much easier to gather and analyze customer data from various touch points in one place and interact with the CRM industry, which has been a growing market with many potential opportunities.

Since its beginning, the CRM industry has been a growing market with great potential. 

Many businesses have reaped the best results by operating through CRM software, which is why CRM is the biggest software market now. 

However, it’s important to note that CRM requirements can vary significantly depending on factors such as your business’s nature and current stage of operation. 

Some companies might need a CRM plugin with basic features, and some may require a more sophisticated version of CRM.

Regardless of your requirements, we have listed some key CRM software features here.

At the start, we used Zoho for HypeX Digital Marketing Agency, and it was a perfect fit for us. We believe it’s an excellent choice for many startups in Sri Lanka.

Top 4 CRM Features and Why You Need Them


Making sure your CRM supports integration with common services like Email, Online Drive, and financial services can help you expand.

Contact management

All top CRM software offers this feature, and you need to find the one you are comfortable using.

Lead management

Select the CRM solution that lets you track every point at which a potential customer interacts with the brand.


Drafting and extracting informational reports with an overview of your progress.

The Top 3 Best CRM Software for 2022

Zoho CRM

This is an excellent product with a wide variety of features at a competitive price, as well as integration with a long list of compatible products. Some features have a freemium.

Cloud Lightning

This CRM by SlaesForce has a fantastic feature set and an ever-widening set of innovations, including AI, and ease of interoperability with its partners.

HubSpot CRM

Perfected for small businesses, the platform has a freemium model and a range of add-ons that can evolve into an end-to-end product solution for Small —to large-scale enterprises.

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